Course Overview:
This certificate course is designed to introduce new members, staff, and management personnel to the principles, operations, and governance of Savings and Credit Cooperative Organizations (SACCOs). Participants will gain a comprehensive understanding of SACCO structures, regulatory frameworks, financial management, risk control, member services, and digital transformation. The course blends theory and practical application to strengthen SACCO sustainability and performance.
Target Audience:
- New SACCO members
- SACCO staff and board members
- Cooperative officers
- Community development workers
- Entrepreneurs and leaders of savings groups
Modules include:
Module 1: Introduction to SACCOs and the Cooperative Movement
Module 2: SACCO Membership, Governance, and Leadership
Module 3: Financial Products and Services in SACCOs
Module 4: SACCO Financial Management and Record Keeping
Module 5: SACCO Regulation, Compliance, and Risk Management
Module 6: Customer Service and Member Relationship Management
Module 7: ICT and Digital Transformation in SACCOs
Module 8: Strategic Planning and SACCO Sustainability
Module 9: Emerging issues
